Innovation has always been synonymous with the software industry. Yet despite being one of the most innovative spaces in the world, some software companies’ operations are often stuck in the 20th century. Today, organizations that fail to keep pace with the rapid development of competition globally will eventually be left behind.
Software companies now face the challenge of combining agility, innovation and speed to market with attracting, capturing and continually engaging customers. At the foundation of this is good data and robust operations.
To tackle this challenge, several of the world’s leading software firms have partnered with eClerx since 2000 to drive process excellence, quality and innovation in their Digital Operations. With expertise across sales and marketing, customer care, business intelligence, finance and engineering operations, we offer unrivalled support via our process-oriented service delivery model to software providers around the world.