What We Do
We are leaders in innovative business process management, change management, data-driven insights, and advanced analytics powered by subject matter experts and smart automation. Clients benefit from our operational and domain expertise that helps them improve operational efficiency, productivity, efficiency, speed, and quality in the dynamic, ever-evolving markets they serve.
The industries we serve include: financial services, cable and telecommunications, retail, fashion, media and entertainment, manufacturing, travel and leisure, software and high-tech.
Our customizable services and solutions, optimize the way companies conduct business by streamlining processes and improving business performance – while helping you keep costs in-line with your budget.
Divisions
At eClerx, we transform business challenges into opportunities. In the last decade, we’ve helped our top 20 clients reduce over $1.7 billion in operational costs and streamline their operations.
Our Story
eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD, graduates of University of Pennsylvania’s Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows. Created from humble beginnings in a small office in Mumbai, today eClerx employs 15,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, France, Switzerland, UK, and the USA.
Corporate Citizenship
We believe that our combined resources and capabilities have the power to help people lead better lives, solve challenges in new ways and create lasting value both for individuals in need, communities, our company, and our shared world. That’s why, no matter our size or number of clients, philanthropy is a fundamental part of who we are. We use our talent and resources to do more than optimizing business operations.
Our People
eClerx offers an extraordinarily wide range of career opportunities across geographies. With backgrounds ranging from risk management, consulting, and product control to predictive analytics, social media, and digital asset management, our 16,000+ people combine to create a wealth of intellectual capital and functional expertise that is unparalleled in our industry. Each analyst and manager distinguishes themselves uniquely in their professional offering – a different way of looking at a client’s problem, or an out-of-the-box approach to complex challenges. The diversity of our people is one of our greatest strengths.
Our Values
Excellence
Be passionate and commit to doing your best
Excellence is a journey – we achieve our goals by constantly improving, innovating and applying the highest standards.
People
Invest in people and bring out the best in them
We care deeply about our people – we encourage learning, promote growth and celebrate diversity
Integrity
Maintain the highest standards of ethics, integrity and fairness
We are thoughtful, honest and empathetic in our interactions with clients, vendors, shareholders and each other
Client-centric
Make clients the focus of what you do
Our clients’ success is our goal – everything we do keeps their best interest at the forefront
