We are pleased to announce that eClerx’s in house R&D unit has undergone and passed a stringent validation process with the Department of Scientific and Industrial Research, Government of India to be recognized as a specialized research center dedicated to research in the field of technologies for process automation. With this recognition eClerx becomes one of the first KPO and RPA provider to earn this significant honor which is a vindication of our strategy of making technology core to our services.
Our newly recognized technologically advanced Research and Development Center is based in Mumbai, India. The center is comprised of a state-of-the-art working lab and includes innovative technologies that help accelerate the design and development of our extensive library of cutting-edge solutions. Several of the outstanding technologies utilized in this R&D Center has been instrumental in creating eClerx products. Big-data, Machine Learning, Robotics Process Automation, Web Data Harvesting and Document Data Extraction are examples of areas that eClerx has invested in. The lab also boasts fully modernized computers, an array of software, dedicated servers and significant storage space for hosting and testing various eClerx solutions. These solutions leverage our IT innovations that help improve customer experience, decrease processing time, increase cost efficiencies and allow flexibility to respond to market volatility.
Listed below are some of the products our R&D Center has developed.