Kapil Jain

CEO & Managing Director, eClerx

As eClerx celebrates 25 years, I thank you for being a part of its incredible journey. eClerx is what it is because of our employees, partners, and clients.

Twenty-five years ago, eClerx started operations from a humble office and just one client. Today, with over 20,000 employees worldwide, our growth is fueled by our deep domain specialization, automation capabilities, global delivery, and managed service model. As I approach my two-year anniversary here, I’m excited about building the future alongside you.

Here’s to the next 25 years of growth and innovation!

overview

Iconic moments in our history

eClerx was founded in 2000 by Wharton graduates Anjan Malik and PD Mundhra, who pivoted from successful careers in investment banking to build something new – solutions that help businesses adapt and thrive in a rapidly changing world.

What started in a small office in Mumbai is now a global company, listed on stock exchanges, with over 20,000 employees serving clients across Americas, APAC, and EMEA.

2000 - 20102011 - 20202021 - Present
  • 2000
  • 2002
  • 2006
  • 2007
  • 2008
  • 2009
  • 2010
  • 2011
  • 2012
  • 2015
  • 2017
  • 2019
  • 2020
  • 2022
  • 2023
  • 2023
  • 2024
  • 2025
  • Building the Future
eClerx is founded by Anjan Malik and PD Mundhra.

eClerx is founded by Anjan Malik and PD Mundhra.

Our first delivery center opens in Mumbai, India.

Our first delivery center opens in Mumbai, India.

We open our London office.

We open our London office.

An eventful year: We list on the BSE & NSE, hit $30 Mn in revenue & acquire Igentica.

An eventful year: We list on the BSE & NSE, hit $30 Mn in revenue & acquire Igentica.

We hit our first major milestone: 1,000 employees strong, and growing fast.

We hit our first major milestone: 1,000 employees strong, and growing fast.

We open our New York sales office.

We open our New York sales office.

We establish a presence in Singapore.

We establish a presence in Singapore.

Forbes names us in Asia’s 200 Best Under a Billion. Momentum builds.

Forbes names us in Asia’s 200 Best Under a Billion. Momentum builds.

We go global with our first acquisition: US‑based Agilyst Inc.

We go global with our first acquisition: US‑based Agilyst Inc.

Our expansion into Europe begins with the acquisition of Italy‑based CLX.

Our expansion into Europe begins with the acquisition of Italy‑based CLX.

We open our largest U.S office in Fayetteville – bigger, bolder, better.

We open our largest U.S office in Fayetteville – bigger, bolder, better.

We cross 10,000 employees worldwide. The eClerx family is growing fast.

We cross 10,000 employees worldwide. The eClerx family is growing fast.

We acquire Personiv, adding Coimbatore, Manila, and Gurugram to our network.

We acquire Personiv, adding Coimbatore, Manila, and Gurugram to our network.

We cross $300 Mn in revenue and 16,000 employees – a year of scale and strength.

We cross $300 Mn in revenue and 16,000 employees – a year of scale and strength.

Kapil Jain becomes CEO, leading a wave of inspiration and innovation.

Kapil Jain becomes CEO, leading a wave of inspiration and innovation.

We open new offices in Bangkok & Paris, and launch CLX Innovation Hub in Milan.

We open new offices in Bangkok & Paris, and launch CLX Innovation Hub in Milan.

We cross 18,000 employees, with business operations in over 50 countries.

We cross 18,000 employees, with business operations in over 50 countries.

Our new delivery centers in Peru and Egypt bring us closer to clients worldwide.

Our new delivery centers in Peru and Egypt bring us closer to clients worldwide.

How we’re giving back to our communities

SAMPARC, India
India

SAMPARC, India

This project provided quality education and access to higher studies for disadvantaged rural and tribal children, resulting in reduced dropouts, increased enrolments, and holistic development.

Lighthouse Communities Foundation, India
India

Lighthouse Communities Foundation, India

Through the Lighthouse Sustainable Livelihood Program, we focused on empowering disadvantaged youth from low-income communities through employment and entrepreneurship opportunities.

GreenSole Foundation, India
India

GreenSole Foundation, India

4,000+ underprivileged students were provided sustainable supplies made from discarded footwear, promoting education while diverting thousands of shoes from landfill.

Making the Difference Charitable Trust, Lajja Project, India
India

Making the Difference Charitable Trust, Lajja Project, India

Our partnership supported an initiative to raise awareness, promote menstrual hygiene, and address social taboos around menstruation among women and girls.

Chosen Children Village – Philippines
Philippines

Chosen Children Village – Philippines

We installed solar panels and donated essentials like medicine & wheelchairs to an NGO that cares for abandoned children with special needs.

Nonong Pasko Community, Philippines
Philippines

Nonong Pasko Community, Philippines

We travelled to Bulacan to plant trees, promoting a greener future, improving the local environment, and supporting long-term ecological benefits.

Lloyd Auman Elementary School, United States of America
United States

Lloyd Auman Elementary School, United States of America

We donated essential school supplies to underprivileged children, supporting their education and helping them have the resources they need to succeed.

Salvation Army, United States of America
United States

Salvation Army, United States of America

We donated essential back-to-school supplies to women’s and children’s shelters, helping support their education and daily learning needs.

Kaveri Vanitha Sevashrama, India
India

Kaveri Vanitha Sevashrama, India

We supported a shelter home for underprivileged girls with study materials, tuition fees, accommodation, meals, and healthcare to ensure uninterrupted learning.

Siruthuli, India
India

Siruthuli, India

We planted saplings to create a vibrant green space, enhancing the local ecosystem and delivering long-term ecological benefits.

What our people are saying about eClerx

Nilesh Patel

Shared Services

What stands out most for me, is the culture rooted in ownership and a relentless pursuit of excellence. Every challenge is a catalyst for growth, and every success is a collective win. eClerx is a place where careers are shaped, ideas are championed, and people truly thrive. Here’s to the journey so far, celebrating 25 years of excellence, and the shared spirit that got us here and to the many achievements still ahead.
Nilesh Patel

Shared Services

Nikesh Prasad

Digital

23 years at eClerx – what a journey it has been! What I value most has been the opportunity to partner with Fortune 500 companies, learning from the best, while staying grounded in eClerx’s unique DNA. Looking back, eClerx has always been a place of growth, learning, and unwavering support. With such incredible talent, I’m proud to be part of this journey and truly believe eClerx is destined for even greater heights in the years to come!
Nikesh Prasad

Digital

Minita Pais

Financial Markets

From a few hundred people strong when I joined, to over 18,000 people worldwide, the spirit that defines us remains unchanged. , I’ve seen firsthand the dedication, resilience, and integrity that shape our culture. This isn’t just a company, it’s a community of passionate, driven individuals who take pride in their work and lift each other up. Here’s to the incredible journey so far and to all the exciting chapters still to come.
Minita Pais

Financial Markets

Gokulraj Perumal

Technology Services

eClerx has provided an environment where innovation thrives, but it’s the people I’ve worked with who have made all the difference. The opportunity to work on exciting, high-impact projects with like-minded individuals who are passionate about solving challenges and creating innovative solutions has made these 25 years fulfilling. As I look ahead, I am excited for the future, and for the many more milestones to come with eClerx.
Gokulraj Perumal

Technology Services

Sweta Parekh

Digital

eClerx has shaped my career and who I am today. The entrepreneurial spirit here enables you to build, lead, and scale your own mini enterprise, with the trust and support of leadership behind you. I look back with immense gratitude for the people, the projects, and the purpose that have made this such a fulfilling ride. I’m proud to be a small part of this incredible story and excited for all that’s still ahead.
Sweta Parekh

Digital

Beatrice Zamboni

CLX Europe, an eClerx Company

What began as my first step into the professional world has turned into a 25-year journey defined by growth, transformation, and purpose. From the very beginning, I was surrounded by passionate people, innovative projects, and a culture that encouraged learning and resilience Even after 25 years, I still feel the same excitement I did on day one. Here’s to eClerx and to the next 25 years of learning, evolving, and thriving!
Beatrice Zamboni

CLX Europe, an eClerx Company

Apple Grace Somosa

Digital

Even after more than a decade here, it still feels like my first year here because the learning never stops and every moment fuels our collective drive to rise stronger and aim higher. eClerx is where I’ve discovered new horizons, embraced challenges, and grown every single day. The real secret behind our success is the people, the resilience, and the trust placed in all of us. Here’s to 25 years of eClerx and to many more milestones ahead!
Apple Grace Somosa

Digital

Colleen Kremsky

Customer Operations

2025 is a special year—eClerx turns 25, and I complete 10 years here. What stands out is that many of my colleagues have been here even longer, which speaks volumes about this organization. At eClerx, teamwork defines everything we do—whether solving challenges, sharing laughs, or supporting one another. I’m especially grateful for the friendships I’ve built across teams and geographies, with daily interactions spanning the US, India, Egypt, the Philippines, and beyond. eClerx has given me the opportunity to grow my skills in a global marketplace and connect with inspiring people. I’m proud to celebrate this milestone and excited for the journey ahead.
Colleen Kremsky

Customer Operations

Awards
& Recognition

From innovation to execution, we're proud to have been recognized across the industry.

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Leader & Star Performer in Capital Markets Operations

Leader & Star Performer in Capital Markets Operations

Leader in Financial Crime and Compliance Operations

Leader in Financial Crime and Compliance Operations

Major Contender in Digital Marketing Services

Major Contender in Digital Marketing Services

EcoVadis Silver for Global Sustainability Performance

EcoVadis Silver for Global Sustainability Performance

GenAI360 wins Silver at Globee® 2024 Awards for Technology

GenAI360 wins Silver at Globee® 2024 Awards for Technology

Financial Express CFO Award for Medium Enterprises

Financial Express CFO Award for Medium Enterprises

ISO Standard for AI Management Systems

ISO Standard for AI Management Systems

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