eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services that use a blend of proprietary technology and the combined industry expertise of over 9,000+ highly-educated analysts to support our clients’ evolving needs. Our suite of offerings enhances the customer experience by providing quality monitoring/insights, advanced analytics, automation, superior technical operations support, voice and digital customer care services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities – transforming everyday touchpoints into superior customer experiences.