The third in our Insights for an Optimum eCommerce Website infographic series looks at the trends in pricing and discounts by the Top 50 Global (R)etailers.

Monitoring pricing and competitive actions are one thing, but to be able to take action requires real-time information. eClerx Digital does just that.

Early this month our CG Lead, Vassil, presented to a group of home furnishing and furniture executives during High Point Market.

58% of consumers will never use a company again following a negative experience, and 95% of consumers share bad experiences with others. The video discusses how to apply website testing to create a better user experience.