Quality of onsite search results can make or break an eCommerce experience. In this infographic, our Site Search Team shares observations made of the Top 50 Global (R)etailers.
Quality of onsite search results can make or break an eCommerce experience. In this infographic, our Site Search Team shares observations made of the Top 50 Global (R)etailers.
One of the world’s leading cruise lines were facing booking abandonment rates as high as 45%. It asked eClerx Digital’s Optimization Team to evaluate, recommend and conduct experience experiments to improve its online bookings. This blog post details seven of the experiments and the results.
It is estimated that 40% of online sales take place on Amazon, and many retailers are using the platform as another sales and marketing channel. This blog post explains how the Amazon Marketing Solution by eClerx Digital works to enhance your brand presence on Amazon.
Product data completeness and high-quality imagery leads to improved customer experience and higher online sales. Our MRO clients have seen a 30% improvement in cart abandonment due to more complete product descriptions and as much as 3X conversion when high-quality images are used. Next month eClerx Digital will be attending the B2BOnline Europe conference in Barcelona where clients will be sharing their experiences during a roundtable and presentation. If you’d like to learn more about how you can maximize ROI by optimizing content and product range strategy, request a call with one of our account managers.
Dentons and eClerx announce
strategic partnership
Srinjay Sengupta is an Additional – Non-executive, Independent Director who joined eClerx Board in January 2021. He is a seasoned professional in the technology and outsourcing industry. He held senior roles at Infosys, where he setup the UK and European operations of the company, and at iGate, where he was head of global sales and marketing. He also worked at McKinsey & Company and is now an independent adviser to global corporations in the areas of technology, operations and outsourcing. He is also an investor in tech intensive scale ups. He is an alumnus of the Indian Institute of Management, Ahmedabad (IIM-A) and holds a bachelor’s degree from the Indian Institute of Technology (IIT), Kharagpur.
Shailesh Kekre is a Non-executive and Independent Director, who joined eClerx’s board in March 2017. Prior to joining the board, Shailesh was a Partner at McKinsey & Company in India and a leader of the firm’s global Sourcing and Analytics practices for over 17 years. Shailesh serves as an advisor to several global enterprises in India, US, UK and Germany and specializes in business strategy and operations for IT / BPM and the R&D industry. Mr. Kekre holds a management degree from the Indian Institute of Management, Calcutta and a bachelor’s degree in Technology and Electrical Engineering from the Indian Institute of Technology, Kanpur.