eClerx-LogoeClerx-LogoeClerx-LogoeClerx-Logo
  • ABOUT ECLERX
    • Partnerships
    • Corporate Citizenship
    • Research and Development
    • Engagement Models
  • DIVISIONS
    • Customer Operations
    • Digital
    • Financial Markets
  • INVESTOR RELATIONS
    • Financials
    • Investor News
    • Sustainability at eClerx
      • Overview
      • Environment
      • Social
      • Governance
    • Corporate Governance
      • Policies & Documents
      • Postal Ballot
    • Stock Informations & Corporate Actions
      • Shareholding Pattern
      • Unclaimed Amounts
      • Unclaimed Shares
      • Buy Back of shares through Open Market
    • Investor FAQs
    • Analyst Coverage
    • Analyst Corner
    • Investor Contacts
    • Media Coverage[vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”BloombergQuint” font_container=”tag:h4|font_size:40px|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_video link=”https://youtu.be/8L1McjKvm-8″][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”ET Now ” font_container=”tag:h4|font_size:40px|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal”][vc_video link=”https://www.youtube.com/watch?v=e361FtACqSA”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row]
    • Forms for physical shareholders
  • CAREERS
  • NEWS & MEDIA
    • Awards and Accolades
  • CONTACT US
    • Our Locations
  • ABOUT ECLERX
    • Partnerships
    • Corporate Citizenship
    • Research and Development
    • Engagement Models
  • DIVISIONS
    • Customer Operations
    • Digital
    • Financial Markets
  • INVESTOR RELATIONS
    • Financials
    • Investor News
    • Sustainability at eClerx
    • Corporate Governance
    • Stock Informations & Corporate Actions
    • Investor FAQs
    • Analyst Coverage
    • Analyst Corner
    • Investor Contacts
    • Media Coverage
    • Forms for physical shareholders
  • CAREERS
  • NEWS & MEDIA
    • Awards and Accolades
  • CONTACT US
    • Our Locations

eClerx to open a new delivery center in Fayetteville, N.C.

  • Home
  • News & Media Customer Operations
  • eClerx to open a new delivery center in Fayetteville, N.C.
February 27, 2017
Categories
  • Customer Operations
  • News & Media
Tags

eClerx has its sights set on opening its first U.S. based delivery center in Fayetteville, N.C.

To diversify our offering for new and existing clients, and to fulfil niche US-driven client needs, eClerx Customer Operations (formerly eClerx Cable and Telecom) will open a delivery centre in the spring of 2017 in Fayetteville, North Carolina. Fayetteville boasts several appealing factors which we believe are critical to success, including a bustling local community with access to a diverse labour force that draws upon military families and local colleges, an overall low cost of living, and reduced operating expenses.Our Fayetteville Technical Support Center will provide specialized customer and B2B care, as well as workflow optimization to leading clients within the US Cable and Telecommunications sector. The strong foundation of our US facility will also rely heavily on our diverse and capable talent mix, from leadership to support staff. We are currently hiring for a range of roles including Site Director, Training Manager, Human Resource Manager, Quality Assurance Analyst, Technical Support Agent, IT Engineer, and Office Administrator.

In total, we plan to hire 40 full-time positions between now and June 1st with planned continuous growth over the next 2 years. All new employees will work at our delivery center located at 235 N McPherson Church Road, which is an idyllic location for attracting highly qualified candidates. Technical Support Agent wages will start at a competitive hourly rate during and after training. All staff members will also be eligible for performance bonuses based on individual performance and the success of the center. eClerx also offers a comprehensive benefits package to all employees who join our team in Fayetteville, NC.

About CORE Media

Our firm provides critical business operations services to 135+ global companies, including many of the world’s leading financial institutions, retail, cable and telecom, high-tech, and software companies, through operational support, data management, and analytics solutions. eClerx Customer Operations, a leading supplier of customer engagement tools for the Cable and Telecommunications industry, offers a wide range of career opportunities. Our 9500+ people around the world combine to create a wealth of knowledge and functional expertise that is unparalleled. It is the diversity of our people that is one of our fundamental strengths.

Contact: Americas

+1-212-551-4150

EMEA

+44-20-7529-6000

APAC

+65-6224-6329

Share

Related posts

March 14, 2023

eClerx wins Business Analytics Company of the Year at the 2023 Singapore Prestige Awards


Read more
March 10, 2023

E-commerce Germany Awards 2023: Winners and Takeaways


Read more
February 2, 2023

eClerx Roboworx the Winner of the Big Innovation Awards 2023


Read more

CORPORATE OVERVIEW

  • About eClerx
  • Partnerships
  • Corporate Citizenship
  • Research and Development
  • Engagement Models

INVESTOR RELATIONS

  • Financials
  • Corporate Governance
  • Investor FAQs

CONTACT US

  • Our Locations

PAYMENTS

UPI ID/QR Code

To pay through
Click here
® 2023 eClerx, All rights reserved | Cookie Policy | Privacy Policy

Naresh Chand Gupta

Non- Executive Independent Director

Mr. Naresh Chand Gupta is founder and CEO of Accuracap Consultancy Services, a technology oriented public market investment firm. Before that, he headed the Applied AI group at LNK corporation and was founding Managing Director of Adobe India, Sr. Vice President, Adobe Inc. and General Manager of Print and Publishing Business Unit, where he headed one of the three Adobe’s global business units, responsible for engineering, product management, marketing, sales, and P&L of print, eLearning, gaming, and several other classic publishing product lines. Mr. Naresh Chand Gupta has done M.S and Ph.D. in Computer Science from University of Maryland, College Park and B.Tech in Computer Science from Indian Institute of Technology (Kanpur).

Naval Bir Kumar

Non- Executive Independent Director

Mr. Naval Bir Kumar has a diverse experience in financial services over the last 30 years. He has worked with Indian Companies and Multi Nationals and has held leadership positions in investment banking, asset management, treasury and consumer banking. He served as an investment banker in ANZ Grindlays Bank, where he launched ANZ Grindlays Mutual Fund, India’s first foreign bank owned Mutual Fund. He was CEO of the ANZ Grindlays Mutual Fund business for 16 years. He was an AMFI Board member for many years and worked with SEBI on evolving various regulations. He was also the Head of Consumer Banking on receiving the banking license to re-imagine and build a digital led, branch light model. Mr. Naval Bir Kumar has done Post-Graduation in Management from Indian Institute of Management (Calcutta).

Roboworx

This comprehensive Robotic Process Automation platform offers improved business efficiency and effectiveness by replacing high volumes of repetitive and rule-driven tasks, allowing firms to save costs and focus on strategic, value-add activities. The ability to standardize business processes, build automation that can be leveraged across your organization, and drive improved control due to reduced human error are some of the benefits of this platform. Roboworx is built to seamlessly integrate with existing applications for minimal business disruption.

Anish Ghoshal

Chairman and Non-Executive Independent Director

Anish Ghoshal is a Non-executive, Independent Director who joined the eClerx Board in August 2007. Currently, a law partner at Dua Associates, Anish’s areas of expertise includes corporate, regulatory and labor law, acquisitions, joint ventures, and intellectual property. He has a bachelor’s degree in Commerce with honors from St. Xavier’s College in Calcutta and a bachelor’s degree in law from the University of Bombay.

Biren Gabhawala

Non-executive, Independent Director

Biren Gabhawala is a Non-executive, Independent Director who joined the eClerx Board in May 2011. With 30 years’ experience, Mr. Gabhawala is a qualified chartered accountant and a fellow member of the Institute of Chartered Accountants of India. Presently, he is a senior partner at M/s. C. M. Gabhawala & Co. Chartered Accountants, specializing in direct and indirect Taxation, FEMA, International Taxation, and Mergers and Acquisitions. Mr. Gabhawala holds a bachelor’s degree in Commerce from H. R. College of Commerce & Economics in Mumbai.

Ms. Deepa Kapoor

Non-executive, Independent Director

Deepa Kapoor is a Non-executive, Independent Director who joined the eClerx Board in March 2014. She is currently the Director of an MBA program and leads various executive education initiatives. Previously, Deepa headed Corporate Social Responsibility at Genpact and Punj Lloyd and has worked at several international companies including Broadview Associates, Oracle Corporation, and Lucent Technologies. Deepa holds an MBA from University of Pennsylvania’s Wharton School of Business and a bachelor’s degree in Computer Science and Mathematics from Smith College in Northampton, MA.

Shailesh Kekre

Non-executive, Independent Director

Shailesh Kekre is a Non-executive and Independent Director, who joined eClerx’s board in March 2017. Prior to joining the board, Shailesh was a Partner at McKinsey & Company in India and a leader of the firm’s global Sourcing and Analytics practices for over 17 years. Shailesh serves as an advisor to several global enterprises in India, US, UK and Germany and specializes in business strategy and operations for IT / BPM and the R&D industry. Mr. Kekre holds a management degree from the Indian Institute of Management, Calcutta and a bachelor’s degree in Technology and Electrical Engineering from the Indian Institute of Technology, Kanpur.

Srinjay Sengupta

Non-Executive, Independent Director

Srinjay Sengupta is an Non-executive, Independent Director who joined eClerx Board in January 2021. He is a seasoned professional in the technology and outsourcing industry. He held senior roles at Infosys, where he setup the UK and European operations of the company, and at iGate, where he was head of global sales and marketing. He also worked at McKinsey & Company and is now an independent adviser to global corporations in the areas of technology, operations and outsourcing. He is also an investor in tech intensive scale ups. He is an alumnus of the Indian Institute of Management, Ahmedabad (IIM-A) and holds a bachelor’s degree from the Indian Institute of Technology (IIT), Kharagpur.

Mr. Anjan Malik

Co-founder and Non-Executive Director

Anjan Malik is a Co-founder and the Executive Director of eClerx’s on-shore subsidiaries. He has over 25 years of experience in consulting, investment banking and knowledge process outsourcing. Anjan worked with Accenture in Europe and Lehman Brothers in the US before starting eClerx, with PD Mundhra, in 2000. Anjan holds an MBA from The Wharton School of Business, University of Pennsylvania (USA) and a Physics degree from Imperial College, London (UK).