Mumbai, June 11, 2021
Mumbai, June 11, 2021
eClerx took top honors, winning the Gold Award at ASQ (American Society for Quality) International – one of the most coveted awards in the Quality space globally.
eClerx takes pride in receiving this recognition alongside some of the most distinguishable names in global business – Google, Salesforce, SAP, IBM, Dell Technologies, Microsoft, McKinsey, EY, BCG, PwC, Accenture, Citigroup, BMO Financial Group, TD Bank, HSBC, Bank of America, Nestle, Coca Cola, Hugo Boss etc. Winners from India include TCS, Genpact, Sutherland, NIIT, NTPC, and Bajaj Finance.
Since 1985, thousands of teams worldwide have participated in ASQ’s International Team Excellence Award program. However, to date, only three companies headquartered in India have received this award. Globally, companies that have won in the past include Boeing, Merrill Lynch, Lucent Technologies, Bayer, Texaco, Siemens, Baxter Healthcare, Johns Hopkins University, Wipro, Genpact, Reliance, United States Postal Service, etc. This year 400+ firms participated from 35 countries. This latest recognition builds on our wins in 2016, 2017, and 2019 when we won ASQ’s South Asia Excellence awards.
The award-winning project for a Digital client ($20 billion company) pivoted on improving the first pass accuracy for enriching products online. Through our Six Sigma approach, we improved the first pass quality from 78% to 96%, reduced the files return percentage from 91% to 5%, and stabilized resource utilization.
“Winning ASQ International is a big recognition for the Quality of projects and the continuous improvement that we at eClerx deliver to our clients. The journey of participating and winning was a great learning experience. This recognition is a big motivation for us to work towards delivering better value to our clients,” said Arun Shourie, Head of Quality & Process Excellence for eClerx.
ASQ is a global organization with members in more than 130 countries. Headquartered in Milwaukee, Wisconsin, and with centers across the world, ASQ is particularly recognized for its Six Sigma certifications, communities of Quality professionals and practitioners, and global awards.