How eClerx’s Fayetteville Center of Excellence taps into veteran talent: John Flowers, Head of BFSI

Published in: Global Banking & Finance Review | August 27, 2025

Global Banking and Finance Review interviewed John Flowers, Head of BFSI at eClerx to discuss eClerx’s new Center of Excellence, built to enhance their compliance capabilities.

In the wake of new digital threats and technological advances, financial institutions face an increasingly complex regulatory environment. eClerx’s new onshore facility will help institutions remain agile while strengthening their financial crime compliance operations.

John Flowers also highlights how the Center leverages KYC managed services to ensure robust client verification processes, deploys a workforce of military veterans to prepare financial institutions, and supports the local community in Fayetteville, NC.