Investor Day 2026

Agenda of the day

Registration 10:00 AM - 10:30 AM
Company Overview and Growth Strategy 10:30 AM - 11:45 AM
Company Overview and Strategic Prioritiess Kapil Jain, CEO & Managing Director
GTM Strategy Manish Sharma, CRO & Industry Head - BFSI, High Tech, Mfg & Retail
AI, Analytics, and Technology 11:45 AM - 12:30 PM
AI, Analytics, and Technology Strategy & Roadmap John Flowers, Head of AI; Sanjay Kukreja, Chief Technology Officer
Lunch & Networking 12:30 PM - 1:30 PM
Capabilities 1:30 PM - 3:30 PM
Services to COO Shyam Iyengar, Delivery Head - Financial Services; Abhineet Jain, Head - FCC & Client Lifecycle
Services to CMO Scott Houchin, CMO & Industry Head - Fashion & Luxury; Prashant Chaddah, Delivery Head - Digital Services; Nikesh Prasad, Head-MarTech & Analytics
Services to CFO Manish Sharma, CRO & Industry Head - BFSI, High Tech, Mfg & Retail; Anant Kode, Head - Finance & Accounting and HR transformation
Services to CXO Michael Hutchison, Industry Head - TME & Customer Experience; Hoshi Mistry, Delivery Head - Customer Experience
The Finance View 3:00 PM - 3:55 PM
Financial Metrics Srinivasan Nadadhur, Chief Financial Officer
Tea Break 3:55 PM - 4:15 PM
Q&A with Leadership team 4:15 PM - 5:00 PM

eClerx Services Ltd hosted Investor Day on September 2, 2026 in Mumbai, India. The event offered a closer look at our vision for operationalizing AI, creating differentiated value for clients, and driving sustainable growth.

Explore the strategic direction shaping our next phase, along with leadership presentations, key insights, event videos, and the full agenda. Discover how we’re building on our strengths, evolving capabilities, and positioning ourselves for the opportunities ahead.

overview

Meet our speakers

Company Overview and Strategic Priorities

Kapil Jain outlines our growth journey and the strategic priorities shaping the next phase. He explores how we will build on core strengths to scale AI, and execute with discipline to drive sustainable growth.

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GTM Strategy

Manish Sharma presents our go-to-market strategy for the next phase of growth. He illustrates how we will scale AI-led offerings, expand into new markets and capabilities, and build the commercial engine to support our ambition.

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AI, Analytics, and Technology Strategy & Roadmap

John Flowers and Sanjay Kukreja share our strategy for turning AI into measurable value. They trace the roadmap across client transformation, solution-embedded products, and employee enablement, combining domain expertise and technology to scale growth.

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Services to COO

Shyam Iyengar and Abhineet Jain showcase how we are transforming complex financial services operations through AI-enabled, outcome-based delivery, and call out growth opportunities across capital markets and financial crime compliance.

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Services to CMO

Scott Houchin, Prashant Chaddah, and Nikesh Prasad demonstrate how our 4D model of Data, Decisioning, Design, and Delivery helps brands operate the marketing supply chain, and enables consistent customer experiences, faster execution, and more effective AI adoption.

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Services to CFO

Manish Sharma and Anant Kode highlight how our agentic AI capabilities are transforming processes such as order management, accounts payable and receivable, and shared services to deliver measurable efficiency, cost savings, and operational resilience.

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Services to CXO

Michael Hutchison and Hoshi Mistry explain how our proprietary platforms like QA360 and Tech360 are transforming processes in care, technical operations, QA, and retention to deliver outcome-based value beyond traditional FTE pricing.

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The Finance View

Srinivasan Nadadhur presents our financial performance and capital allocation priorities, highlighting how disciplined investments in sales, technology/AI capabilities, and geographic expansion have sustained profitability, cash conversion, and shareholder returns.

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eClerx Investor Day 2026 Registration
Attendees at eClerx Investor Day 2026 registration desk
eClerx leaders networking at Investor Day 2026
Attendees networking at eClerx Investor Day 2026
eClerx Investor Day 2026 audience at corporate event
Speaker presenting at eClerx Investor Day 2026
eClerx Investor Day 2026 presentation summary
eClerx leader presenting at Investor Day 2026.
eClerx Investor Day 2026 AI Technology and Analytics Strategy
eClerx Investor Day 2026 leadership panel discussion
Panel discussion at eClerx Investor Day 2026
Attendees at eClerx Investor Day 2026 event
Attendees at eClerx Investor Day 2026 event
eClerx company journey and milestones from 2000 to 2026
eClerx leadership team at Investor Day 2026
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Safe harbour

The presentations, videos, and other Investor Day materials have been prepared for informational purposes only. Certain statements contained in these materials may constitute forward-looking statements regarding eClerx's business outlook, growth strategy, market opportunities, client demand, operational priorities, technology and AI-led initiatives, investment plans and anticipated financial and operating performance.

These forward-looking statements are based on management's current expectations, assumptions and estimates and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Such risks and uncertainties include, but are not limited to: changes in global economic and business conditions, customer spending patterns, competitive pressures, technological developments including evolving regulations relating to AI, data privacy and data protection, cybersecurity threats, talent availability and retention, currency fluctuations, geopolitical developments and other factors that may affect the Company's business, clients and operating performance.

Forward-looking statements are made only as of the date of the relevant Investor Day materials and should not be relied upon as indicators or guarantees of future performance. The Company undertakes no obligation to publicly update, revise or supplement any forward-looking statement to reflect subsequent events or circumstances, except as required by applicable law.

By clicking ‘Accept’ or accessing these Investor Day materials, you acknowledge that you have read and understood this Safe Harbour Statement.