Agenda of the day
eClerx Services Ltd hosted Investor Day on September 2, 2026 in Mumbai, India. The event offered a closer look at our vision for operationalizing AI, creating differentiated value for clients, and driving sustainable growth.
Explore the strategic direction shaping our next phase, along with leadership presentations, key insights, event videos, and the full agenda. Discover how we’re building on our strengths, evolving capabilities, and positioning ourselves for the opportunities ahead.
Meet our speakers
Company Overview and Strategic Priorities
Kapil Jain outlines our growth journey and the strategic priorities shaping the next phase. He explores how we will build on core strengths to scale AI, and execute with discipline to drive sustainable growth.
GTM Strategy
Manish Sharma presents our go-to-market strategy for the next phase of growth. He illustrates how we will scale AI-led offerings, expand into new markets and capabilities, and build the commercial engine to support our ambition.
AI, Analytics, and Technology Strategy & Roadmap
John Flowers and Sanjay Kukreja share our strategy for turning AI into measurable value. They trace the roadmap across client transformation, solution-embedded products, and employee enablement, combining domain expertise and technology to scale growth.
Services to COO
Shyam Iyengar and Abhineet Jain showcase how we are transforming complex financial services operations through AI-enabled, outcome-based delivery, and call out growth opportunities across capital markets and financial crime compliance.
Services to CMO
Scott Houchin, Prashant Chaddah, and Nikesh Prasad demonstrate how our 4D model of Data, Decisioning, Design, and Delivery helps brands operate the marketing supply chain, and enables consistent customer experiences, faster execution, and more effective AI adoption.
Services to CFO
Manish Sharma and Anant Kode highlight how our agentic AI capabilities are transforming processes such as order management, accounts payable and receivable, and shared services to deliver measurable efficiency, cost savings, and operational resilience.
Services to CXO
Michael Hutchison and Hoshi Mistry explain how our proprietary platforms like QA360 and Tech360 are transforming processes in care, technical operations, QA, and retention to deliver outcome-based value beyond traditional FTE pricing.
The Finance View
Srinivasan Nadadhur presents our financial performance and capital allocation priorities, highlighting how disciplined investments in sales, technology/AI capabilities, and geographic expansion have sustained profitability, cash conversion, and shareholder returns.