Our Story

A trusted innovation partner, delivering business results

A trusted innovation partner, delivering business results

For over 25 years, we’ve been the engine behind some of the world’s most admired businesses—driving innovation, automating processes, and transforming customer experiences. Our strength lies in deep domain expertise, AI-powered tools, and an unwavering commitment to operational excellence at scale.

We help clients master rapidly changing markets by advancing capabilities and harnessing new technologies to deliver measurable results. Each engagement deepens our expertise and builds lasting impact—reflected in the trust, referrals, and long-term partnerships we’ve earned worldwide. At eClerx, transformation isn’t a promise—it’s measurable progress: practical, scalable, and built to last.

20,000+

Global colleagues

USD 469 mn

Annualised revenue

400+

Trusting clients

25+

Years in business

Iconic moments in our history

eClerx was founded in 2000 by Wharton graduates Anjan Malik and PD Mundhra, who pivoted from successful careers in investment banking to build something new – solutions that help businesses adapt and thrive in a rapidly changing world.

What started in a small office in Mumbai is now a global company, listed on stock exchanges, with over 20,000 employees serving clients across Americas, APAC, and EMEA.

2000 - 20102011 - 20202021 - Present
  • 2000
  • 2002
  • 2006
  • 2007
  • 2008
  • 2009
  • 2010
  • 2011
  • 2012
  • 2015
  • 2017
  • 2019
  • 2020
  • 2022
  • 2023
  • 2023
  • 2024
  • 2025
  • Building the Future

eClerx is founded by Anjan Malik and PD Mundhra.

eClerx is founded by Anjan Malik and PD Mundhra.

Our first delivery center opens in Mumbai, India.

Our first delivery center opens in Mumbai, India.

We open our London office.

We open our London office.

An eventful year: We list on the BSE & NSE, hit $30 Mn in revenue & acquire Igentica.

An eventful year: We list on the BSE & NSE, hit $30 Mn in revenue & acquire Igentica.

We hit our first major milestone: 1,000 employees strong, and growing fast.

We hit our first major milestone: 1,000 employees strong, and growing fast.

We open our New York sales office.

We open our New York sales office.

We establish a presence in Singapore.

We establish a presence in Singapore.

Forbes names us in Asia’s 200 Best Under a Billion. Momentum builds.

Forbes names us in Asia’s 200 Best Under a Billion. Momentum builds.

We go global with our first acquisition: US‑based Agilyst Inc.

We go global with our first acquisition: US‑based Agilyst Inc.

Our expansion into Europe begins with the acquisition of Italy‑based CLX.

Our expansion into Europe begins with the acquisition of Italy‑based CLX.

We open our largest U.S office in Fayetteville – bigger, bolder, better.

We open our largest U.S office in Fayetteville – bigger, bolder, better.

We cross 10,000 employees worldwide. The eClerx family is growing fast.

We cross 10,000 employees worldwide. The eClerx family is growing fast.

We acquire Personiv, adding Coimbatore, Manila, and Gurugram to our network.

We acquire Personiv, adding Coimbatore, Manila, and Gurugram to our network.

We cross $300 Mn in revenue and 16,000 employees – a year of scale and strength.

We cross $300 Mn in revenue and 16,000 employees – a year of scale and strength.

Kapil Jain becomes CEO, leading a wave of inspiration and innovation.

Kapil Jain becomes CEO, leading a wave of inspiration and innovation.

We open new offices in Bangkok & Paris, and launch CLX Innovation Hub in Milan.

We open new offices in Bangkok & Paris, and launch CLX Innovation Hub in Milan.

We cross 18,000 employees, with business operations in over 50 countries.

We cross 18,000 employees, with business operations in over 50 countries.

Our new delivery centers in Peru and Egypt bring us closer to clients worldwide.

Our new delivery centers in Peru and Egypt bring us closer to clients worldwide.

Our core values are EPIC

E

Excellence

Be passionate and commit to doing your best

P

People

Invest in people and bring out the best in them

I

Integrity

Maintain the highest standards of ethics, integrity & fairness

C

Client-Centric

Make clients the focus of what you do

Leadership messages

From the very beginning, eClerx has been about people: the colleagues who have grown with us over the years, the new talent bringing fresh perspectives, and the clients who have placed their trust in us since our earliest days. This spirit of partnership and collaboration has shaped our journey and built the strong foundation at the core of who we are. It is this legacy that continues to guide our evolution, giving purpose and identity to everything we do.

PD Mundhra

PD Mundhra

Co-Founder & Executive Director

Anjan Malik

Anjan Malik

Co-Founder & Non Executive Director

At eClerx, our future is fueled by innovation and built on trust. As we expand our global presence, strengthen our AI capabilities, and invest in both technology and people, our focus remains clear: creating lasting value for our clients, empowering a future-ready workforce, and seizing the opportunities that lie ahead. Together, we are not only keeping pace with change—we are shaping it.

Kapil Jain

Kapil Jain

CEO & Managing Director

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Safe harbour

The presentations, videos, and other Investor Day materials have been prepared for informational purposes only. Certain statements contained in these materials may constitute forward-looking statements regarding eClerx's business outlook, growth strategy, market opportunities, client demand, operational priorities, technology and AI-led initiatives, investment plans and anticipated financial and operating performance.

These forward-looking statements are based on management's current expectations, assumptions and estimates and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Such risks and uncertainties include, but are not limited to: changes in global economic and business conditions, customer spending patterns, competitive pressures, technological developments including evolving regulations relating to AI, data privacy and data protection, cybersecurity threats, talent availability and retention, currency fluctuations, geopolitical developments and other factors that may affect the Company's business, clients and operating performance.

Forward-looking statements are made only as of the date of the relevant Investor Day materials and should not be relied upon as indicators or guarantees of future performance. The Company undertakes no obligation to publicly update, revise or supplement any forward-looking statement to reflect subsequent events or circumstances, except as required by applicable law.

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