KEY PERFORMANCE INDICATORS

NO. METRICS FY22 FY21 FY20
1. Board size 8 9 8
2. Average age of Directors (Years) 53.09 54.68 53.77
3. Ratio of Independent Directors to total Board (%) 75 77.78 75
4. Board Meeting Attendance Average (%) 97.5 98.44 97.5
5. % Directors by Nationality – Indian 50 55.56 62.5
6. % Directors by Nationality - US & UK 50 44.44 37.5
7. Familiarization session Attendance Average of Independent Directors(%) 100 100 100
8. % of Board members with IT Industry expertise 100 100 100
9. % of Board members with Sustainable Developent skill (CSR/ESG initiatives, Diversity, Empathy) 75 77.78 87.5
10. % of Special Resolutions approved 100 100 100
11. Ratio of CEO Pay to Average Employee Pay (India) 73 times 78 times 70 times
12. Number of Women Independent Directors 1 1 1
13. Separate post Chairman and CEO Yes Yes Yes
14. Non-executive and non-promoter Chairman for Better Governance Yes Yes Yes
15. Number of breaches of the Code of Ethics Nil Nil Nil
16. Number of incidents reported through the whistleblowing procedure 1 Nil Nil
17. % of all operational sites with an information security management system (ISMS) certified to ISO 27000 100 100 100
18. % of staff trained on anti-bribery and corruption policies 96.5 96.7 94.5
19. % of employees with completed Background checks 97 98 97
20. % of suppliers confirming to company’s ESG principles 64 55 Nil
21. % of vendor Spend decision under Dual Approval 100 100 100
22. % of revenue from Government or weapons sector Nil Nil Nil
23. Unplanned auditor rotation/resignation Nil Nil Nil
24. Total Taxes paid in INR Crore 164.17 100.43 59.02
25. Violations of UN Global Compact principles and Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises Nil Nil Nil
26. Shareholder Distribution in INR Crore 301.07 112.9 259.99

Unless stated otherwise, these metrics pertain to eClerx’s India entity and its operations in Chandigarh, Mumbai and Pune. FY21 metrics are heavily influenced by pandemic situation requiring work from home for almost all of our staff and hence might significantly change in future reporting years.

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