KEY PERFORMANCE INDICATORS

NO. METRICS FY22 FY21 FY20
1. Gender Diversity (overall) F ( 33.1% ) F (34.9%) F (32%)
2. Gender Diversity (managerial level) F (15.5%) F (21.9%) F (20.3%)
3. Gross Direct Jobs (fresher) created 5190 1,996 1,682
4. % of hiring done through channels accessible to all 64.67 49 63
5. Gross Training hours for Employee skilling in Million hours 4.87 2.29 1.71
6. Number of Office Injuries Nil Nil Nil
7. % of workforce covered by Government Social Security 87 49 51
8. % of workforce covered by Government Healthcare 100 100 100
9. % of workforce covered by Private medical insurance 100 100 100
10. % of workforce covered by Retiral benefits 100 100 100
11. % of office locations with access to doctor and emergency vehicle 100 100 100
12. % of Employees with any kind of monetary bond or restriction to join or form unions None None None
13. Declaration under Modern Slavery Act (UK) Yes Yes Yes
14. % of the total workforce across all locations who received regular performance and career development review 100 100 100
15. % of employees covered by spot reward scheme and team entertainment 100 100 100
16. % of people having access to health (including mental health) counselling 100 65 67
17. % of contracted supplier staff covered under minimum wages; 67 100 100
18. % of contracted supplier staff having access to healthcare and pension 93 3.6 9
19. Employee Attrition % 39.02 24.25 38.56
20. Lives Touched (through CSR) 2357 20,821 15,243
21. Employee Volunteer (Hours for CSR) 9838 5,953 20,709

Unless stated otherwise, these metrics pertain to eClerx’s India entity and its operations in Chandigarh, Mumbai and Pune. FY21 metrics are heavily influenced by pandemic situation requiring work from home for almost all of our staff and hence might significantly change in future reporting years.