Investor FAQ's
What services does eClerx provide?
– Customer Experience
– Digital Marketing
– Creative & Content Production
– Market Intelligence
– Compliance
– Financial Markets Operations
– Finance & Accounting
– Data & Analytics
– Digital Transformation
– Application Development
– Strategic Managed Services
What is the corporate history of eClerx?
eClerx was founded by Anjan Malik and PD Mundhra, with the goal of transitioning, managing and transforming complex business processes. The company was incorporated on March 24, 2000, as eClerx Services Private Limited under the Companies Act, 1956. On August 1, 2007, at the annual general meeting, the company was converted to a public limited company and the name was changed to eClerx Services Limited. On December 31, 2007, eClerx raised capital through an Initial Public Offering of Rs. 101 crores. The price per share was Rs. 315/-. The objective of this offering was to fund future acquisitions, set up additional facilities, infrastructure investments, and expand the sales team.
How many employees does eClerx have?
As of March 31, 2026, eClerx employed approximately 22,000+ people globally.
How many Global Locations and Delivery Centres does eClerx have?
eClerx has presence over 50+ countries with delivery centres at Pune, Mumbai, Chandigarh, Coimbatore, Gurugram, Manila, Phuket, Fayetteville in North Carolina and Verona and sales and Executive offices at Amsterdam, Austin, Dublin, Hamburg, London, Milan, New York, Philadelphia, Singapore, Sydney, Paris, Genève and Vancouver BC.
What is the address of the registered office of eClerx?
The address of the registered office of eClerx is:
Sonawala Building, 1st Floor, 29 Bank Street, Fort, Mumbai – 400023
When does eClerx's financial year end?
eClerx’s financial year ends on March 31.
What are eClerx's revenue and profit figures for the most recent quarter, as well as previous quarters and the last 12 months?
On which stock exchanges are the eClerx shares listed, and what are the codes for the listed shares?
The equity shares of eClerx are currently listed on the National Stock Exchange of India Limited (NSE) and the BSE Limited, (BSE), which are the premier stock exchanges of India.
The share codes are as follows:
BSE Code: 532927
NSE Code: ECLERX
Who are eClerx's Board Members?
What is the background of the founders?
eClerx was founded by Mr. PD Mundhra and Mr. Anjan Malik.
PD Mundhra, Executive Director, comes with a wealth of experience, having worked with Lehman Brothers in New York and Citibank in Mumbai. PD also has substantial entrepreneurial experience having previously managed a capital goods manufacturing business for 3 years. PD has a Bachelor’s degree in Commerce from St. Xavier’s College, Kolkata and MBA from the Wharton School, University of Pennsylvania.
Anjan Malik, Non-Executive Director, has worked with Accenture in Europe for 3 years and with Lehman Brothers in New York and London for over 7 years where he helped build a successful global structured products business. Anjan has a degree in Physics from Imperial College of Science & Technology, London and MBA from the Wharton School, University of Pennsylvania.
How can I claim any unpaid dividend, which is showing as outstanding?
For claiming an unpaid dividend, the investors/shareholders can write to the Company Secretary at eClerx’s registered office address or to its Registrar and Transfer Agent, KFIN TECHNOLOGIES LIMITED, Unit: eClerx Services Limited, Selenium Tower B, Plot 31-32, Financial District, Nanakramguda, Serilingampally Mandal, Hyderabad – 500 032, Telangana;
Email: dalvianil.shantaram@kfintech.com
The investors may note that pursuant to Section 124 of the Companies Act, 2013, the balance in the Unpaid Dividend Account(s) and respective shares will be transferred to Investor Education and Protection Fund (“IEPF”), if the same remains unclaimed for a period of seven years and thereafter no claim shall lie in respect thereof with eClerx. However, any claimant of shares transferred as above shall be entitled to claim the transfer of shares from IEPF by following the prescribed procedures and by submission of the prescribed documents in the prescribed manner. For claiming such shares, the investors/shareholders can write to the Company Secretary at Company’s registered office address or to its Registrar and Transfer agent as mentioned above.
Does eClerx have debt on its balance sheet?
eClerx is a debt-free company. It does not have any outstanding debt on its balance sheet.
Where can I obtain details on the eClerx stockholders?
How many shares are outstanding?
As on date, eClerx has 9,40,50,718 shares outstanding.
Has eClerx completed any buybacks?
Please refer to the following of Buy Backs done by eClerx both through Open market and tender offer route.
Open Market Route:
| Financial Year | Date of Board Meeting approving buyback |
Maximum Buyback announced |
Buyback Period | Total Quantum earmarked for Buyback (Rs.) |
|---|---|---|---|---|
| 2013-14 | August 8, 2013 | Rs. 825/- | August 27, 2013 – February 26, 2014 | Rs. 405 millions |
| 2020-21 | July 6, 2020 | Rs 550/- | July 10, 2020 – July 22, 2020 | Rs. 1,095 millions |
Tender Offer Route:
| Financial Year | Date of Board Meeting approving buyback |
Total No. of Shares bought back | Final Buyback Price | Total Quantum earmarked for Buyback (Rs.) |
|---|---|---|---|---|
| 2016-17 | August 29, 2016 | 1,170,000 | Rs. 2,000/- | Rs. 2,340 Millions |
| 2017-18 | December 22, 2017 | 1,290,000 | Rs. 2,000/- | Rs. 2,580 Millions |
| 2018-19 | March 14, 2019 | 1,746,666 | Rs. 1,500/- | Rs. 2,620 Millions |
| 2021-22 | August 13, 2021 | 1,063,157 | Rs. 2,850/- | Rs. 3,030 Millions |
| 2022-23 | November 10, 2022 | 1,714,285 | Rs. 1,750/- | Rs. 3,000 Millions |
| 2024-25 | May 16, 2024 | 1,375,000 | Rs. 2,800/- | Rs. 3,850 Millions |
| 2025-26 | October 24, 2025 | 625, 000 | Rs. 4,800/- | Rs. 3,000 Millions |
What is the history of bonus issues of eClerx?
| Year | Bonus Share Issue | Effective Date |
|---|---|---|
| 2010 | Issue 1:2 | 23 Jul 2010 |
| 2015 | Issue 1:3 | 17 Dec 2015 |
| 2022 | Issue 1:2 | 23 Sept 2022 |
| 2026 | Issue 1:1 | 16 Mar 2026 |
What is the dividend track-record of eClerx?
Kindly refer to the following data highlighting the dividend history of the Company.
| Financial Year | Interim or Dividend | Dividend Amount per share (INR) | Date of Declaration |
|---|---|---|---|
| 2007-08 | Final | 2.00 | 1-Sep-08 |
| 2008-09 | Interim | 2.50 | 30-Oct-08 |
| 2008-09 | Final | 10.00 | 26-Aug-09 |
| 2009-10 | Interim | 7.50 | 28-Oct-09 |
| 2009-10 | Final | 10.00 | 16-Sep-10 |
| 2010-11 | Final | 22.50 | 24-Aug-11 |
| 2011-12 | Final | 17.50 | 23-Aug-12 |
| 2012-13 | Final | 25.00 | 22-Aug-13 |
| 2013-14 | Final | 35.00 | 10-Jul-14 |
| 2014-15 | Final | 35.00 | 17-Jul-15 |
| 2015-16 | Final | 1.00 | 13-Jul-16 |
| 2016-17 | Final | 1.00 | 22-Aug-17 |
| 2017-18 | Final | 1.00 | 29-Aug-18 |
| 2018-19 | Final | 1.00 | 29-Aug-19 |
| 2019-20 | Final | 1.00 | 29-Sept-20 |
| 2020-21 | Final | 1.00 | 29-Sept-21 |
| 2021-22 | Final | 1.00 | 21-Sept-22 |
| 2022-23 | Final | 1.00 | 14-Sept-23 |
| 2023-24 | Final | 1.00 | 19-Sept-24 |
| 2024-25 | Final | 1.00 | 10-Sept-25 |
Does eClerx have a dividend reinvestment plan or a dividend stock purchase plan?
At present, eClerx does not offer a dividend reinvestment program or dividend stock program.
Who can I contact for grievances and complaints?
Feel free to contact the company Secretary at eClerx’s registered office address or contact its Registrar and Transfer Agent viz, KFIN TECHNOLOGIES LIMITED, Unit: eClerx Services Limited, Selenium Tower B, Plot 31-32, Financial District, Nanakramguda, Serilingampally Mandal, Hyderabad – 500 032, Telangana; Email: dalvianil.shantaram@kfintech.com
Who are eClerx's auditors?
Statutory Auditors:
Price Waterhouse Chartered Accountants LLP
Internal Auditors:
M/s.Mahajan & Aibara
Secretarial Auditor:
M/s. Mehta & Mehta
What are the options available to members holding shares in Demat form and want to change/correct bank account details?
Shareholders holding shares in Demat mode need to contact their DPs (Depository participant/ Broker) to note a change of address and their bank to update account details.
In the event of death of one of the joint-shareholders, how do the surviving shareholders transfer the shares to their names?
– In case of Demat mode – Shareholders need to contact their DPs (Depository participant/Broker ) for getting the shares registered in their name in case of death by co-owner.
– In case of Physical mode – Please send a request letter signed bylegal heirs to Company or R&T Agents for transmission/Deletion procedures.
What are the steps that I should take to obtain duplicate share certificates, when I have lost/misplaced my share certificates?
With effective 02.04.2026, (SEBI Circular HO/38/13/(3)2026-MIRSD-POD/I/3763/2026 dated 30.01.2026) , SEBI has mandated that the shares that are issued pursuant to investor service request shall henceforth be directly credited to the investors demat account instead of issuing LOC (Letter of Confirmation).
In this connection, please execute and submit the following documents for issue duplicate shares certificate(s) and credit shares to demat account
Pursuant to the applicable provisions of the circular by SEBI and Depositories, we request you to kindly arrange to forward the following documents to initiate the credit of securities to your account:
- Client Master Copy (CML) duly self-certified and attested by DP (not more than 2 months old)
- Duly filled and signed Demat Conversion/Request Form attested by the Depository Participant. (Format Enclosed / Also available with by your DP)
- Duly filled and signed SIGNATURE VARIATION FORM attested by Depository Participant. (Format Enclosed / Also available with by your DP).
For securities having value up to Rs. Ten Thousand, as on the date of submission of application, the security holder shall submit an undertaking as per format specified at Annexure-A on a plain paper
If the value of securities as on the date of submission of application, along with complete documentation as prescribed by the Board does not exceed Rs. Ten Lakhs, the security holder shall submit an Affidavit-cum-Indemnity bond as per the format prescribed at Annexure-A, on a non-judicial stamp paper of appropriate value as prescribed by the Stamp Act of the state where the claimant resides.
For securities having value more than Rs. Ten Lakhs, the claimant shall, in addition to the document mentioned above, submit a copy of FIR including e-FIR/Police complaint/Court injunction order/copy of plaint (where the suit filed has been accepted by the Court and Suit No. has been given), necessarily having details of the securities, folio number, distinctive number range and certificate numbers.
For securities having value more than Rs. Ten Lakhs, the listed company, shall issue an advertisement regarding loss of securities in a widely circulated newspaper in the region where its registered office is situated, on a weekly basis. The timeline for processing of the service request for issuance of duplicate security certificates shall commence from the date of submission of complete documentation by the investor or issuance of newspaper publication by the listed company, whichever is later.
The listed company may charge a minimal fee from the investor towards such advertisement.”
The required documents duly attested by First Class Magistrate or Notary Public.
Unless the above referred compliance is made, company cannot take any action including noting of provisional stop transfer. Therefore, it is in your interest to kindly forward the required documents immediately.
Upon receipt of all the above documents we shall proceed to issue duplicate share certificates to you.
If I have shares in Demat form, can I send the nomination form to eClerx, if I am interested in making a nomination with respect to my shareholding?
For making a nomination with respect to Demat shares, you will have to approach your DP (Depositary participant/Broker).
What is the procedure for Dematerialization of shares?
First, you will need to open an account with a Depository Participant (DP) and obtain a unique Client ID number. Thereafter, you will need to fill out a Dematerialization Request Form (DRF) provided by the DP and surrender the physical shares intended to be dematerialized to the DP. Upon receipt of the shares and the DRF, the DP will send electronic requests through the Depository to eClerx/R&T Agents for confirmation of Demat. Each request will bear a unique transaction number. Simultaneously, the DP will surrender the DRF and the shares to eClerx with a cover letter requesting eClerx/R&T Agents to confirm the Demat. After verifying the documents received from the DP, eClerx/ R&T Agents will confirm the Demat to the Depository. This confirmation will be passed on from the Depository to the DP, which holds your account. After receiving this confirmation from the Depository, the DP will credit the account with the dematerialized shares. The DP will then hold the shares in a dematerialized form on your behalf and you will become the beneficial owner of these dematerialized shares.
Is there any Restriction on transfer of shares held in Physical form?
As per Listing Regulations Third Amendment dated December 12, 2024, requests for effecting transfer of securities of listed companies shall not be processed unless the securities are held in the demat form with a depository. Further, transmission or transposition of securities held in physical or dematerialized form shall also be effected only in dematerialized form.
According, Registrars and Transfer Agent and Company will not be accepting any request for transfer of shares in physical form.
Shareholders are accordingly requested to get in touch with any Depository Participant having registration with SEBI to open a Demat account.
You may also visit web site of depositories viz., NSDL or CDSL for further understanding about the demat procedure:
NSDL website: https://nsdl.co.in/faqs/faq.php(dematerialization)
CDSL website: https://www.cdslindia.com/investors/open-demat.aspx
Shareholders, holding shares in physical form are requested to arrange the dematerialization of the said shares at earliest to avoid any inconvenience in future for transferring those shares.
All the requests submitted for Direct Credit processing must be accompanied by the following documents:
- DCRF (Demat Conversion Request Form)
- Latest CML (Client Master List) copy
- Investor’s signatures and DP authentication on both the DCRF and CML copy
Please note that Confirmation Letters will no longer be issued to investors for any service requests.
