Sustainability at eClerx

Embracing ESG At eClerx

At eClerx, we care deeply about our people, the environment and the communities within which we operate. Our ESG (Environmental, Social, Governance) initiatives are a core part of our business strategy. Our goal is to balance maximizing our business potential along with our sustainability vision, creating long-lasting value for all our stakeholders and contributing to a more equitable and sustainable world.

As a responsible corporate citizen, our continued endeavors will be:

    • Prudent use of natural resources, leading to a sustainable future for our stakeholders
    • Providing a safe, engaging, and enriching environment promoting diversity and inclusion to our people, our key asset
    • Continuous improvement in our governance practices, transparency, and maintaining data privacy.

Embracing ESG at eClerx

Environment

We are committed to preserving our planet for future generations by making environmental stewardship a core part of our business. We recognize our responsibility to minimize our environmental footprint in the face of global challenges of climate change, biodiversity loss and resource depletion. We are deeply committed to reducing our greenhouse gas (GHG) emissions as a core component of our sustainability strategy. We are committed to transparency in disclosing our GHG emissions. We aim to achieve Net Zero carbon emissions by 2050 through a combination of emissions reduction strategies.

Social

The heart of our company is our people – our employees, partners, and customers. Our social commitment is a reflection of our beliefs in the power of a caring and inclusive workplace. We are dedicated to fostering a culture where everyone feels valued, respected and empowered to do their best work. This same spirit of partnership guides our external efforts. We actively listen to the needs of our communities and work collaboratively to address social challenges, from promoting education and environment, to supporting vulnerable populations through employability. We have built strong policies and procedures around various social and human rights aspects that continuously guide and underpin our commitment.

Governance

Good corporate governance is an intrinsic part of our fiduciary responsibilities. In addition to complying with statutory requirements, we have institutionalized effective governance systems and practices to improve transparency, disclosures, internal control and the promotion of ethics in the workplace.

eClerx Services Limited is fully compliant with the requirements specified under Section 134 and Section 135, read with Schedule VII of the Companies Act, as well as the Companies (Corporate Social Responsibility Policy) Rules, 2014, as amended from time to time, and in accordance with notifications issued by the Government of India on various occasions.
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Safe harbour

The presentations, videos, and other Investor Day materials have been prepared for informational purposes only. Certain statements contained in these materials may constitute forward-looking statements regarding eClerx's business outlook, growth strategy, market opportunities, client demand, operational priorities, technology and AI-led initiatives, investment plans and anticipated financial and operating performance.

These forward-looking statements are based on management's current expectations, assumptions and estimates and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Such risks and uncertainties include, but are not limited to: changes in global economic and business conditions, customer spending patterns, competitive pressures, technological developments including evolving regulations relating to AI, data privacy and data protection, cybersecurity threats, talent availability and retention, currency fluctuations, geopolitical developments and other factors that may affect the Company's business, clients and operating performance.

Forward-looking statements are made only as of the date of the relevant Investor Day materials and should not be relied upon as indicators or guarantees of future performance. The Company undertakes no obligation to publicly update, revise or supplement any forward-looking statement to reflect subsequent events or circumstances, except as required by applicable law.

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