Shift from RPA to agentic AI: More powerful intelligent automation: Sanjay Kukreja, Chief Technology Officer

Media article | 1 min read

September 24, 2025

Shift from RPA to agentic AI: More powerful intelligent automation: Sanjay Kukreja, Chief Technology Officer

Published in: The AI Journal | September 24, 2025

In his guest piece for The AI Journal, Sanjay Kukreja, Chief Technology Officer at eClerx, looks at Agentic AI, the future of intelligent automation.

Representing the next leap forward, Agentic AI systems have quickly risen in popularity due to their superior handling of complex and dynamic processes. Sanjay discusses how Agentic AI is already taking over from Robotic Process Automation to optimize processes across many industries, including the highly regulated banking, financial, and telecommunications sectors.

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