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CEO insight | 1 min read

October 1, 2026

Beyond the breakthrough: AI’s real impact, Kapil Jain, CEO & Managing Director

Published in: The Washington Post | August 23, 2026

In a latest feature published in The Washington Post, Kapil Jain, CEO & Managing Director at eClerx, shares his perspective on what it takes to embed AI meaningfully across the enterprise. The feature brings together perspectives from business leaders across technology, manufacturing, retail and other sectors on the evolving path from AI adoption to real-world business impact.

Kapil highlights that AI alone is not a lasting competitive advantage. He emphasizes that the real opportunity lies in embedding AI into the fabric of the enterprise, bringing together domain expertise, data and operational rigor to transform how decisions are made, work is executed and value is delivered. He further underscores the shift from point automation to ecosystem-level transformation, highlighting how AI can improve risk control, accelerate cycle times and unlock deeper insights in complex, regulated domains.

Read the full interview here

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