Press release | 3 mins read
October 16, 2018
Fayetteville, N.C // Oct 18, 2018 // eClerx is pleased to announce the expansion of its Fayetteville, North Carolina delivery center. “We’re happy to introduce our expanded facility to the Fayetteville community. This initiative, driven by client demand, will enable us to add 150 new employees. We are truly thankful to our partners in the Fayetteville Cumberland County Economic Development Corporation (FCEDC) who have helped us with our growth and development plans,” said Bob Horan, Managing Principal, eClerx Customer Operations. “Fayetteville’s skilled workforce enables companies to quickly and easily grow,” said Fayetteville Mayor Pro Tem Ted Mohn. “Maintaining an environment where businesses thrive is a main focus of the City Council.” A ribbon-cutting ceremony will take place on October 18th to mark the launch of eClerx’s expanded delivery center. eClerx will also present a check to Second Harvest Food Bank of South East North Carolina and Americares, to assist with their relief efforts associated with Hurricane Florence. Cumberland County Commissioner Glenn Adams stated, “I was here at the initial ribbon cutting for eClerx and I knew then that it was an exceptional company. We are proud of the commitment this international company has made to the community and wish them continued success.” Andrew Pennink, Chairman of FCEDC Board of Directors said, “Supporting businesses, whether they’ve been here for a year or 50 years, is one of the top priorities of FCEDC. It is wonderful to see eClerx rapidly expanding and we look forward to more announcements like this across our community.” eClerx will utilize the expanded space in their delivery center to provide premier customer service support. “We are looking to add roles for Team Leaders, Customer Service Agents, and Trainers, who are eager to enhance the customer journey,” stated Donnell Sullivan, Site Director – Fayetteville delivery center. Fayetteville boasts several appealing factors which eClerx believes are critical to its ongoing success, including a bustling local community with access to an educated, diverse workforce including military families and local colleges. eClerx looks forward to continuing to grow its partnership with the City of Fayetteville.
About eClerx
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
Contact:
Tracy Arbour Tracy.arbour@eclerx.com 646-790-6821
Contact:
Jimmy Abbatiello Jimmy@fayedc.com 910-500-6464
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