How will your organization use AI to unlock human potential?: Kapil Jain, CEO and Managing Director

Published in: Forbes | October 6, 2025

In this piece for Forbes Business Council, Kapil Jain, CEO and Managing Director of eClerx, breaks down how AI initiatives need to be reframed.

Across industries, AI has helped optimize clunky processes, but have are these changes forgetting the human element? Kapil explores how human-AI collaboration should be at the heart of AI transformations – reshaping the work done by humans rather than replacing them – and how the right use cases can make the workplace both more efficient and more fulfilling.