Event | 2 mins read
January 7, 2026
eClerx was proud to take part in SIFMA Ops in Orlando, in May 2025. The event brought together operations and technology leaders to discuss how organizations are improving the way work gets done across capital markets operations.
Across several days of sessions and discussions, attendees explored practical ideas for strengthening operations, improving the use of information, and preparing teams to respond more effectively to change and disruption.
Here are several key takeaways our team gained over the course of the event:
● Using information to support operational change
Speakers discussed how organizations are improving the way they collect and use information to support daily operations. Clear and reliable information was highlighted as a foundation for better planning and smoother execution. Attendees emphasized that strong information practices help teams spot issues earlier and make better decisions with greater confidence.
● Preparing operations for future technology changes
Sessions focused on how new tools and platforms are shaping the future of operations work. Discussions centered on choosing solutions that improve visibility, reduce manual effort, and fit naturally into existing processes. The shared view was that technology should simplify work and support long term flexibility rather than introduce added complexity
● Strengthening readiness for disruptions and risk
A key theme was the importance of being prepared for unexpected events that can interrupt operations. Speakers highlighted the need for clear plans, regular testing, and strong coordination across teams. This focus helps organizations maintain continuity and recover more quickly when challenges arise.
● Aligning teams and leadership across operations and technology
Attendees discussed the growing need for closer alignment between operations and technology teams. Clear ownership, shared goals, and open communication were seen as essential to driving change successfully. The sessions reinforced that strong leadership and teamwork are critical to improving outcomes across operations.
Event gallery
Featured insights
